We believe in the new economy companies only have two assets:
Their brand and the people that help create it.
We help individuals, teams and companies get the best out of each other.
We work with companies to help architect and implement Employee Experience Management (EXM) frameworks and systems that deliver intelligence, insight and understanding.
To give them an unfair advantage in the battle to recruit, attract, keep and grow talent.
We help you define and develop your Employee Experience Management (EXM) programs so they cover the full employee lifecycle incorporating:
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Tailored recruitment process
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Structured onboarding
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Constant temperature dips and engagement surveys
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Structured KPI and performance tracking
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Data driven performance reviews
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Open mentoring and one-on-one conversations
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Employee culture and company early detection of problems
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Monthly employee dashboard reporting.
We use software platforms that best work with your business and systems. We design the structured and unstructured employee journeys and communications. We can help build and run programs ongoingly, checking to ensure they’re in use. We work to refine and improve these systems to adapt with your company.
Employee Experience Management
A lot of businesses for a long time have been obsessed with Customer Experience and Digital Transformation. We believe that obsession should equally be on the Employee Experience.
For high growth and high potential businesses, their internal audience of employees are now of equal importance to the external audiences of their clients that they sell to. Historically, little care or thought beyond HR policy has been placed on them.
It needs to change.
Human Architecture
Many companies build brand architecture and a customer communications framework that articulates a brand's purpose and meaning. We do the same through the development of helping companies define and communicate their overarching Human Architecture or People Plan on a Page.
We help you answer “what it means to be human at your company?” We help you build your human purpose. Identifying the overall human goal, the human vision, the human traits and values, the culture you want to create, the important employee values and the expected performance standards using both hard and soft metrics.
As well as, helping build the collateral and merchandise around a company's human endeavours. Ensuring every individual knows how important their humans are at their company.
Individual & Team Dynamics
Understanding yourself and understanding others is an effective way to build high performance team dynamics. Individuals need to understand their thinking preferences and their core mental attributes, as well as understanding those within their team and the wider company. Messages sent are sometimes not heard and the way one person interprets things can differ greatly from another.
It’s how we respect and all speak the same language - a common language. It avoids conflict and confusion.
We use the Whole BrainⓇ Thinking Model and Herrmann Brain Dominance Index (HBDI) to map out and detail individuals thinking preferences.
We overlay and compare individuals with others in their team. We give them all perspective and a common language that they can use internally and, more importantly, externally when understanding, assessing, communicating and selling to their client bases.
It’s about unlocking the potential of all people to make sure they are getting what they want and helping build the company at the same time.
Candidate Identification & Recruitment
Your company is a product of your people.
Finding the right people in this market is tough, but if you know what and who you are looking for and how they will fit into your team and company it makes it easier.
After profiling your team, we know where the gaps are. We know what type of people will help push the team and company forward helping to deliver against their objectives.
We work with you to truly understand who you need and ensure they will fit. The fit is really important to ensure the transition is sustainable and works for all parties.
Human Snapshot
A great place to start is with a Human Snapshot or temperature check. This gives an understanding or a snapshot in time of where you, as a business, are at with your Humans. Specifically looking at what people processes are in place, how often they are adhered to, how deeply they’re ingrained at all levels, how much value they add, what the staff engagement levels are, what the metrics are behind your people?
It’s a detailed look into the human workings of your company.
It works as a starting benchmark to gauge future improvement in your human space.
It’s recommended to do this at least yearly.
With Humans model focuses on building connections.
Connections with self.
Connections with company.
Connections with aspirations.